Welcome Page

Welcome Home!

Thank you for staying at The Southern Isles. We want you to have the best stay possible — don't hesitate to reach out if you need anything.

Check-In4:00 PM
Check-Out10:00 AM
Max Guests14
Max Cars3

For maintenance or home questions, contact us at

Floridian Vacation Homes: 321-682-7988
Office Hours: 9 AM – 5 PM  |  After Hours Emergencies: 407-319-3660
Emergencies
For any situation requiring immediate assistance from police, fire department, or ambulance, dial 9-1-1.

For non-emergency needs from the local sheriff, call 407-348-2222. For resort security assistance (noise complaints, suspicious activity), call 407-397-1464.

Quiet hours are 10 PM – 7 AM. Please be respectful of your neighbors during this time.

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WiFi Access
Network Name
Southern Isles
Password
Florida2542%
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Gate Access & Parking
Gate Access

You and any registered drivers in your party have been registered with Windsor Hills Resort (maximum of 3 car passes). When you arrive at the 24/7 manned guard gate, show your driver's license and they will print a car pass for your vehicle.

Driver Registration Changes

To change driver registrations, email us at thesouthernisleswindsorhills@gmail.com describing the changes needed. No changes will be made after 5 PM, and we need at least 2 hours' notice.

Parking

Three cars can typically park in the driveway. One car may park perpendicular in the driveway apron without blocking the sidewalk. If three cars don't fit, one can park in the oversize lot off Comrow Street (next to the recreation park).

No parking in the street, on sidewalks, in neighbors' driveways, or in the grass. Large trucks, motorcycles, boat trailers, and RVs must park in the oversize lot and be registered with the resort prior to arrival.
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Pool & Spa
Pool Service

The pool and spa are serviced once per week. The day and time vary due to weather and other factors. Please keep screen doors to the pool area unlocked so the pool can be cleaned. During weekly service, you must exit the pool and spa and remain out for approximately 1–2 hours if chemicals are added.

Heat Operations

If you added pool/spa heat to your reservation, the heater automatically warms the pool to ~88°F. To heat the spa to ~100°F, turn the timer dial on the back wall of the home — it can take 20+ minutes to heat the spa after turning it on. When the spa is on, the pool will not be heated.

Pool/spa heat can be added for $30/day + tax. Contact us at thesouthernisleswindsorhills@gmail.com to add heat to your reservation. The heater can only operate when outdoor temperature is above 55°F.
Safety Fence & Alarm

These are installed by law to safeguard lives. Please do not tamper with either. When the pool is not in use, please have the safety fence in place.

BBQ Grill

A BBQ grill is available to rent for $95 + tax per stay. Email us at thesouthernisleswindsorhills@gmail.com to add it to your reservation and we'll provide the lock combo.

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Theater Instructions
Outdoor (Poolside) Theater — To Turn On
  1. Lower the projector screen using the screen's remote. If it doesn't respond, point the remote at the left side of the screen. Do NOT lower if it is raining or windy — this will damage the screen.
  2. Turn on the sound bar with its remote (also use this remote to adjust volume).
  3. Turn on the projector with its remote.
  4. Press the Home button on the Roku remote to launch your streaming service of choice.
Outdoor Theater — To Turn Off
  1. Raise the projector screen using its remote.
  2. Turn off the sound bar with its remote.
  3. Turn off the projector with its remote.
Always raise the projector screen and turn off the sound bar and projector when done.
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Windsor Hills Resort

You and all guests have complimentary access to all resort amenities. Show your check-in instructions at the Welcome Center to receive wristbands.

Welcome Center & Clubhouse: 2600 N. Old Lake Wilson Road, Kissimmee, FL 34747

The clubhouse features a huge pool with slides, kids' play area, fitness center, game room, movie theater, cyber café, ATM, and marketplace/grill. The community also has playgrounds, picnic/grill areas, tennis courts, basketball courts, and a volleyball court.

Resort hours are subject to change. Contact the resort at 407-787-4255 with any questions.
Clubhouse & Game Room 8 AM – 10 PM
Marketplace & Grill 10 AM – 7 PM
Fitness Center 6:30 AM – 10 PM (photo ID required)
Community Pool 8 AM – 10 PM
Water Park Slides 10 AM – 6 PM (winter) / 10 AM – 8 PM (summer)
Recreation Park 8 AM – 10 PM
Valet Trash Starts 10 AM daily

Community disposal sites: Next to children's playground on Dinville St., corner of Archfeld and Teascone at the hilltop, and in the recreation area parking lot off Comrow St.

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House Information
Air Conditioning

The thermostats are programmed and can be adjusted between 72–80°F. Adjustments below 72°F may freeze the units and cause damage.

Trash

Trash must be placed in 13-gallon bags and set in the trash bench located outside the front door. Do not put loose trash in the bin. Trash is typically collected daily.

No Smoking & No Pets

Neither are allowed in the home. Smoking is permitted in the front of the home or outside the screened-in pool area. If violated, the details from the rental contract will apply.

Noise

Quiet hours are 10 PM – 7 AM. Please be respectful of your neighbors. For noise or disturbance assistance, contact resort security at 407-397-1464.

Wildlife

Small animals and birds are common in the community. Please do not feed them — this encourages them near the home and can cause damage. If scavengers are causing a disturbance, contact your property manager immediately.

Pest Control

Regular pest control services are performed at the home. A technician may visit during your stay (usually from outside). Please don't leave doors open unnecessarily and clean up food and drink remains from all surfaces.

Mail & Packages

FedEx, UPS, Amazon, and other services can deliver to the home. Deliveries must be made during your stay dates. We are not responsible for packages that are missing or undelivered.

Car Services & Deliveries

Uber, Lyft, taxis, and food/grocery delivery services can all enter and exit the gates without issue with proper identification.

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Starter Supplies

As is standard with vacation homes, only starter amounts of the following are provided at check-in. Please plan your shopping accordingly.

Toilet Paper
Paper Towels
Trash Bags
Dishwashing Liquid
Washing Machine Detergent Pods
Dishwasher Detergent Pods
Checkout Procedure
Please check out no later than 10:00 AM. Late checkouts may result in a late checkout fee.
  1. Leave all used beds turned down. Do not strip beds. Leave used towels on the bathroom floors.
  2. Load the dishwasher and turn it on before you leave.
  3. Bag all trash/garbage. If it doesn't fit in the container with the lid closed, take it to a community compactor. Bags left outside the bin often attract critters — you may be charged for disposal & cleanup.
  4. If you removed any sections of the child safety pool fence, please put it back as you found it.
  5. Return all TV remotes, game controllers, device remotes, and ceiling fan remotes to where they were when you arrived.
  6. Turn off all lights except the main front entry light. Close all blinds, windows, and exterior doors and make sure everything is locked.
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Rental Items

We provide one highchair and one Pack N Play. For additional items such as cribs, strollers, or extra highchairs, please contact one of the rental companies below. Delivery and pick-up are your responsibility.

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Important Phone Numbers
The Southern Isles (Owner) thesouthernisleswindsorhills@gmail.com
Floridian Vacation Homes (Property Manager) 321-682-7988
After Hours Emergencies (Property) 407-319-3660
Windsor Hills Resort 407-787-4255
Resort Security 407-397-1464
Local Sheriff (non-emergency) 407-348-2222
Orlando International Airport (MCO) 407-825-2001
Sanford Airport (SFB) 407-585-4500
Celebration Hospital 407-303-4000
Emergency 9-1-1
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Local Area
Gas & Groceries
  • 7-Eleven7413 W Irlo Bronson, Kissimmee
  • Publix14928 E. Orange Lake Blvd, Kissimmee
  • Walmart Supercenter550 US-27 N, Clermont
  • Target3200 Rolling Oaks Blvd, Kissimmee
Restaurants, Shopping & Things To Do

There are hundreds of restaurants, shops, and attractions nearby. We recommend searching OpenTable and TripAdvisor for dining and local activities, and Visit Orlando for events, nightlife, sports, and more.

Disney World
5 min
Margaritaville
5 min
SeaWorld
20 min
Universal Studios
25 min
MCO Airport
30 min
Golf Courses
15–25 min