Welcome Page
Welcome Home!
Thank you for staying at The Southern Isles. We want you to have the best stay possible — don't hesitate to reach out if you need anything.
For non-emergency needs from the local sheriff, call 407-348-2222. For resort security assistance (noise complaints, suspicious activity), call 407-397-1464.
Quiet hours are 10 PM – 7 AM. Please be respectful of your neighbors during this time.
You and any registered drivers in your party have been registered with Windsor Hills Resort (maximum of 3 car passes). When you arrive at the 24/7 manned guard gate, show your driver's license and they will print a car pass for your vehicle.
To change driver registrations, email us at thesouthernisleswindsorhills@gmail.com describing the changes needed. No changes will be made after 5 PM, and we need at least 2 hours' notice.
Three cars can typically park in the driveway. One car may park perpendicular in the driveway apron without blocking the sidewalk. If three cars don't fit, one can park in the oversize lot off Comrow Street (next to the recreation park).
The pool and spa are serviced once per week. The day and time vary due to weather and other factors. Please keep screen doors to the pool area unlocked so the pool can be cleaned. During weekly service, you must exit the pool and spa and remain out for approximately 1–2 hours if chemicals are added.
If you added pool/spa heat to your reservation, the heater automatically warms the pool to ~88°F. To heat the spa to ~100°F, turn the timer dial on the back wall of the home — it can take 20+ minutes to heat the spa after turning it on. When the spa is on, the pool will not be heated.
These are installed by law to safeguard lives. Please do not tamper with either. When the pool is not in use, please have the safety fence in place.
A BBQ grill is available to rent for $95 + tax per stay. Email us at thesouthernisleswindsorhills@gmail.com to add it to your reservation and we'll provide the lock combo.
- Lower the projector screen using the screen's remote. If it doesn't respond, point the remote at the left side of the screen. Do NOT lower if it is raining or windy — this will damage the screen.
- Turn on the sound bar with its remote (also use this remote to adjust volume).
- Turn on the projector with its remote.
- Press the Home button on the Roku remote to launch your streaming service of choice.
- Raise the projector screen using its remote.
- Turn off the sound bar with its remote.
- Turn off the projector with its remote.
You and all guests have complimentary access to all resort amenities. Show your check-in instructions at the Welcome Center to receive wristbands.
Welcome Center & Clubhouse: 2600 N. Old Lake Wilson Road, Kissimmee, FL 34747
The clubhouse features a huge pool with slides, kids' play area, fitness center, game room, movie theater, cyber café, ATM, and marketplace/grill. The community also has playgrounds, picnic/grill areas, tennis courts, basketball courts, and a volleyball court.
| Clubhouse & Game Room | 8 AM – 10 PM |
| Marketplace & Grill | 10 AM – 7 PM |
| Fitness Center | 6:30 AM – 10 PM (photo ID required) |
| Community Pool | 8 AM – 10 PM |
| Water Park Slides | 10 AM – 6 PM (winter) / 10 AM – 8 PM (summer) |
| Recreation Park | 8 AM – 10 PM |
| Valet Trash | Starts 10 AM daily |
Community disposal sites: Next to children's playground on Dinville St., corner of Archfeld and Teascone at the hilltop, and in the recreation area parking lot off Comrow St.
The thermostats are programmed and can be adjusted between 72–80°F. Adjustments below 72°F may freeze the units and cause damage.
Trash must be placed in 13-gallon bags and set in the trash bench located outside the front door. Do not put loose trash in the bin. Trash is typically collected daily.
Neither are allowed in the home. Smoking is permitted in the front of the home or outside the screened-in pool area. If violated, the details from the rental contract will apply.
Quiet hours are 10 PM – 7 AM. Please be respectful of your neighbors. For noise or disturbance assistance, contact resort security at 407-397-1464.
Small animals and birds are common in the community. Please do not feed them — this encourages them near the home and can cause damage. If scavengers are causing a disturbance, contact your property manager immediately.
Regular pest control services are performed at the home. A technician may visit during your stay (usually from outside). Please don't leave doors open unnecessarily and clean up food and drink remains from all surfaces.
FedEx, UPS, Amazon, and other services can deliver to the home. Deliveries must be made during your stay dates. We are not responsible for packages that are missing or undelivered.
Uber, Lyft, taxis, and food/grocery delivery services can all enter and exit the gates without issue with proper identification.
As is standard with vacation homes, only starter amounts of the following are provided at check-in. Please plan your shopping accordingly.
- Leave all used beds turned down. Do not strip beds. Leave used towels on the bathroom floors.
- Load the dishwasher and turn it on before you leave.
- Bag all trash/garbage. If it doesn't fit in the container with the lid closed, take it to a community compactor. Bags left outside the bin often attract critters — you may be charged for disposal & cleanup.
- If you removed any sections of the child safety pool fence, please put it back as you found it.
- Return all TV remotes, game controllers, device remotes, and ceiling fan remotes to where they were when you arrived.
- Turn off all lights except the main front entry light. Close all blinds, windows, and exterior doors and make sure everything is locked.
We provide one highchair and one Pack N Play. For additional items such as cribs, strollers, or extra highchairs, please contact one of the rental companies below. Delivery and pick-up are your responsibility.
| The Southern Isles (Owner) | thesouthernisleswindsorhills@gmail.com |
| Floridian Vacation Homes (Property Manager) | 321-682-7988 |
| After Hours Emergencies (Property) | 407-319-3660 |
| Windsor Hills Resort | 407-787-4255 |
| Resort Security | 407-397-1464 |
| Local Sheriff (non-emergency) | 407-348-2222 |
| Orlando International Airport (MCO) | 407-825-2001 |
| Sanford Airport (SFB) | 407-585-4500 |
| Celebration Hospital | 407-303-4000 |
| Emergency | 9-1-1 |
- 7-Eleven7413 W Irlo Bronson, Kissimmee
- Publix14928 E. Orange Lake Blvd, Kissimmee
- Walmart Supercenter550 US-27 N, Clermont
- Target3200 Rolling Oaks Blvd, Kissimmee
There are hundreds of restaurants, shops, and attractions nearby. We recommend searching OpenTable and TripAdvisor for dining and local activities, and Visit Orlando for events, nightlife, sports, and more.